Use a spoon or a dull knife to remove all solid materials.
Blot up liquids with a clean, white, dry towel. Never rub, scrub or brush the carpet as this can cause excessive wear and permanently damage the carpet fibres.
Work from the outside to the center with larger spills.
Apply all cleaning agents to a white towel, never apply directly to the carpet, as this can damage the backing if too much is used.
Use the steps and solutions as directed in the order given until you no longer see improvement, then proceed to the next step if the spot remains, which may involve calling a professional.
Always use white distilled vinegar as the last step before rinsing if you have used ammonia during the process, even if the spot is already gone. Vinegar (low pH) neutralizes ammonia (high pH) and is a safe product to leave behind. It is not necessary to neutralize vinegar.
Rinse the last cleaning solution you’ve used by spraying with clear water and blotting one area with a clean, dry, white towel. You may use a wet/dry vacuum to extract out excess moisture prior to the towel if you have one but this is not necessary.
Once you have removed all visible stain, place a dry towel over the area. Then place a heavy colourfast object, such as a waste basket with a weight inside, on the towel. Leave overnight. Continue this procedure by replacing the wet towels with dry ones until the area is nearly dry. Remove the weight and towel, then gently brush the carpet fibres with your hand to lift the tufts. Allow the area to completely dry before walking on it.
